---
title: AU - Nationwide ACFS System Outage – Operational Impact December 17 2025
description: Nationwide ACFS system outage in Australia disrupts cargo operations and causes delays. Free time extension granted. Stay updated on restoration and rescheduling.
---

[Customer Advisory](https://info.oceania.kln.com/customer-advisory)

# [AU - Nationwide ACFS System Outage – Operational Impact December 17 2025](https://info.oceania.kln.com/customer-advisory/au-nationwide-acfs-system-outage-operational-impact-december-17-2025)

 Written by [KLN Oceania](https://info.oceania.kln.com/customer-advisory/author/kln-oceania) | Dec 17, 2025 1:58:50 AM

We have been advised of a **nationwide system outage affecting all ACFS depots across Australia**, including ACFS Port Botany. At this time, ACFS has not confirmed when full system functionality will be restored.

### **Current Impact**

Due to the outage:

- **No cargo can be dropped off or collected** at any ACFS facility nationwide.
- Transport operators are unable to process arrivals, departures, or documentation through ACFS systems.
- Delays are expected across the network until systems return online.

### **Free Time Extension**

To support customers during this disruption, ACFS has confirmed:

- Containers with **last free day on 17 December 2025** will receive a **24-hour extension at no additional charge**.

### **What This Means for Your Shipments**

- Deliveries and empty dehires scheduled through ACFS will be delayed.
- Rescheduling may be required once systems are restored.
- Customers with time-sensitive cargo should anticipate flow-on impacts.

KLN will continue to coordinate with carriers and ACFS to minimise disruptions where possible.

### **Next Steps**

We are monitoring the situation closely and will provide further updates as soon as ACFS confirms system restoration or operational changes.

Thank you for your understanding and cooperation during this unplanned outage.

[View full post](https://info.oceania.kln.com/customer-advisory/au-nationwide-acfs-system-outage-operational-impact-december-17-2025)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "KLN Oceania"
  },
  "dateModified" : "2025-12-17T01:58:50.770Z",
  "datePublished" : "2025-12-17T01:58:50Z",
  "headline" : "AU - Nationwide ACFS System Outage – Operational Impact December 17 2025",
  "image" : {
    "@type" : "ImageObject",
    "height" : 374,
    "url" : "https://40234550.fs1.hubspotusercontent-na1.net/hubfs/40234550/Customer%20Advisory.png",
    "width" : 780
  },
  "mainEntityOfPage" : "https://info.oceania.kln.com/customer-advisory/au-nationwide-acfs-system-outage-operational-impact-december-17-2025",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Customer Advisory"
  }
}
```