Customer Advisory

AU – (QLD/NSW/SA/WA) – Qantas Freight Industrial Action – September 24–25, 2026

Written by KLN Oceania | Sep 23, 2026, 3:23:14 AM

Qantas Freight has advised of planned protected industrial action involving Qantas Ground Services (QGS) and Australian Air Express (AAE) employees. The action is scheduled across the following windows:

Location Start End
Brisbane 4:00am AEST, Thu 24 Sep 3:59am AEST, Fri 25 Sep
Sydney 7:30am AEST, Thu 24 Sep 7:29am AEST, Fri 25 Sep
Adelaide 5:00am ACST, Thu 24 Sep 4:59am ACST, Fri 25 Sep
Perth 7:30am AWST, Thu 24 Sep 7:29am AWST, Fri 25 Sep

No action is currently scheduled in Melbourne, though customers with Victorian air freight should confirm directly given differing dates reported elsewhere.

Operational Impact

Terminals will remain open, but freight processing times across the affected cities are expected to extend for the duration of the action. Time-critical and urgent shipments will be prioritised where possible.

We are monitoring the situation and liaising with Qantas Freight on the status of existing bookings. General bookings will continue to be managed under standard contingency arrangements.

Customer Guidance

  • Build in additional lead time for freight moving through BNE, SYD, ADL, or PER via Qantas Freight during the notified windows.
  • If you have time-sensitive freight, contact your KLN Oceania representative now to discuss routing options.
  • No action is needed for freight not currently in transit through the affected network.