We would like to advise that Microsoft has reported a global service degradation affecting Outlook and Exchange services, which may temporarily impact the receipt of emails from external senders.
This is a global Microsoft issue and is not isolated to KLN Oceania.
Microsoft has advised that while partial service restoration is underway, email delivery issues are still ongoing for some users globally, including delayed or intermittent receipt of emails from external senders.
What this means
Some emails sent to KLN users may be delayed or not received
The issue is currently under investigation by Microsoft
Internal teams have been notified and are monitoring updates
The issue is external and global, not specific to KLN
Microsoft continues to work toward full resolution
If your enquiry is urgent, please contact your KLN representative by phone to ensure timely response.
We will provide further updates if the issue persists or once Microsoft confirms full service restoration.Thank you for your understanding.